Delivery and Returns Policy
UK orders usually delivered within 2-5 business days. There are currently delays due to COVID.
Free delivery if you spend over £40
International Orders (usually sent with Royal Mail, DPD or Parcelforce)
*February 2021* delivery may be slowed as Susan is due to give birth but we have help so fingers crossed all orders will go out as planned!
International shipping rates are given as an estimate only as the price differs dramatically depending on what country you are in. We do our best to ensure the shipping price given is accurate if however there is a discrepancy we will let you know. If you are not happy with the increase we will refund your order.
For international free postage if you spend over £80- the maximum free delivery we have is £40.00 Anything over this the customer will still have to pay.
Please check with your local government regarding import restrictions and extra charges as you will responsible for your order once it leaves the UK. There is no refund on international shipping once the item has been dispatched.
Can I return my One Earth superfoods?
We always want our One Earthers to be 100% happy with their superfood blends. You can try any product for 30 days and if, at any time during those 30 days, you’re not one super happy customer, and the product has not been opened or used, you can receive a full refund (less shipping charges).
If you are an international customer and would like a refund then please return the items unopened and in a resalable condition within 30 days of your order. We will not be able to refund any postage costs.